Employees requesting vacation etc. in a future year normally do not have a balance for that year, because the balance is not carried forwards until the end of the year. For this reason the available balance is the maximum carry forwards allowance as defined in the time-off type, for example five days. But we discovered some clients are maintaining balances in future vacation years specifically to over-ride the standard carry forwards policy on a case by case basis. So vacation requests especially made at the end of the year around the Christmas and New Year holidays were not accurately reflecting the true carried forward balance. We therefore enhanced our future year time-off request balance check to consider actual carry forward balances when available on an employee-by-employee basis, and the standard / maximum carry forwards amount per the time-off type only when actual balances are not available