To make it easier to get your bills out the door, we have added sales tax and VAT to the billing application. Tax rates are being regularly updated and kept in sync with regulatory changes on a monthly basis, for both the 60,000 or so US-based jurisdictions (down to town/city/parish/zip code level in certain states) as well as for Canada, UK and EU. We will add tax information for other countries in the coming weeks.

Now you can set-up tax information in three areas as follows:

  • Define the tax rules that your company adheres to, as well as mark your company if it is tax exempt.
  • Select the tax codes (e.g. state sales tax, local sales tax etc.) that apply to the product or services you are offering, including tax-exempt and luxury goods tax.
  • Check and adjust if necessary the applicable tax rates for these tax codes for each customer. Tax rates are displayed in the customer record based on their location or address, so the more specific the location, the more accurate the tax rate. Your authorized system administrators can also make manual adjustments as needed. Customers can also be marked as tax exempt.

The newly defined tax rules will automatically calculated the necessary sales tax or VAT and place it on the invoice, depending on how your pricing sheets are set up. Contact iBE customer support if you need this feature in case we need to adjust your pricing sheet to include sales taxes or VAT. If you have not assigned a location to a Customer record, a tax jurisdiction can be selected during the invoicing process. Sales tax amounts are calculated item by item and summarized by tax code. Instead of a single field for total invoice tax amount, you will get a table or list showing the different tax codes and their respective totals, which are part of the invoice line item pricing. The total summary amount will still print on invoice forms that you send to your clients.

Sending invoices to your retainer based clients, doesn’t have to be a hassle. We are pleased to announce that can now automate the invoicing of your retainer based contracts, without the need to manually adjust task/service quantities from one month to the next. Our retainer solution will allow you to bill the retainer fee and time and materials overages. We can also handle any rollovers for the selected billing interval. Tasks used for retainer-based contracts should still be set up as T&M tasks, which will aggregate contract and overage hours together. Since setup of these contracts may seem a little complicated at first, please contact Customer Management for help in setting your retainer contracts up in the system