Each paying client gets a dedicated customer management consultant, someone with experience in your industry and well versed in all aspects of the system. Call 800-630-4IBE or chat, we’re online almost 24 hrs a day and always happy to talk.
If something doesn’t look right then call, email or chat – or click on the help menu within our app. We’ll get one of our experts right to work fixing any issues and keep you updated on status. We normally respond immediately and fix software issues within a couple of days, so you can keep your business running smoothly.
Not only do we manage development and support tickets in iBE.net, we also use our own system for leads, projects, clients, employees, time and expenses. That way we get to be the first to try out new features, and not our clients.