Explains the difference between internal vs. billable projects
Internal Projects #
Internal projects are used for work done inside the company to make improvements that are not funded by an external client. Investments, system upgrades, and operations/overheads would all normally count as internal projects. While internal costs may have benefits (currently not tracked in iBE.net), they do not generate revenues. There is no customer assigned to the project, although external client contacts can be assigned as project resources.
Several of the project financial charts are simplified for internal projects by not showing revenue. See “Project Financials” for more details.
External Projects #
External projects are always for an outside customer or client, which is a required attribute if your project type is billable. Even if non-billable, the project is for an outside party (the client), and often profits are made by charging the client more to deliver the project than its cost. For this reason, costs vs. revenues are tracked carefully in external projects, along with customer purchasing funds, recognized revenues, and payments.